Junior IT Support Specialist

Netcompany was founded in 2000 and has its headquarters in Copenhagen, Denmark. 
Today, we are an international company with more than 8200 employees working from
10 locations. We serve a wide array of customers in their digital transformation journeys in the public and private sectors across Europe.

At Netcompany we are excited by the challenge of doing things differently. We rely on one another, and we develop quickly. From assisting small businesses to undertaking significant government projects, our innovative IT solutions are making a difference. Our culture emphasizes agility and flexibility, with minimal bureaucracy. Look at some of our impactful projects here: https://netcompany.com/cases/

We are looking for a recent graduate or someone with 1-2 years' experience within IT support.

At Netcompany, you will be a part of a growing and internationally recognized company. Our consultants need good and reliable people behind them, and therefore we are looking for someone who is driven by helping others.

Tasks and Challenges:

By joining the IT Services at Netcompany, you will be part of a global support team. We provide assistance both on-site, from our office in Warsaw, and online, with over 7500 users worldwide. We ensure challenging everyday responsibilities with good development opportunities - both professionally and personally.

At Netcompany, you will quickly become acquainted with new processes and technical solutions. The learning curve will be steep, and it is crucial that you are driven by learning new things. In return, we guarantee that you will be part of an essential and professional department, that is responsible for the running business. In short, you get a workday where you make a difference.

As our IT support, you will (among other things):

• Take the role of the Single Point of Contact (SPoC) at Netcompany and thus act as an ambassador for our IT Services.
• Provide support on O365, including Teams, Outlook, SharePoint, as well as local applications on PC and mobile devices.
• Perform practical tasks, such as preparation and installation of equipment for new and existing employees.
• Be the first contact for meeting rooms’ service, with high-end AV solutions, printers and more.
• Participate in the purchase and distribution of hardware and software.

Who are you?

• You find pride in always meeting the end users with commitment, understanding and service at high level.
• You are accommodating by nature and thrive in outgoing roles with many contacts and a wide range of tasks.
• You take full ownership of your tasks; you are very service-minded and understand the importance of positively supporting the business and the team you work with.
• As a person, you are knowledge hungry and enthusiastic about IT solutions.
• You can work independently and proactively, based on an overall structured framework.

Furthermore, we envision that you have:

• Relevant education or certificate in IT support / computer technology with good results.
• 0-2 Years of experience in working within an IT department, providing support to end users.
• Fluent in English both written and spoken, so you can communicate smoothly with suppliers and colleagues - both nationally and internationally.
• Good understanding of Windows 10 operating system and familiarity with O365, including popular tools like Teams and Office products.
• Knowledge of computer accessories like docking stations.
• General ITSM knowledge would be an advantage.

It is an advantage if you have knowledge of one or more of the following technologies:

• Active Directory
• SharePoint
• Audio & Video technology
• Microsoft Exchange

We have fun together

There is no place in the IT industry more committed to establishing a strong, tightly knit, and social community than us. Despite our size, we maintain a flat hierarchy throughout the company. Everyone talks with everyone. During the day, we work focused for our customers, but outside office hours we enjoy social events and activities.

Terms of Employment & Benefits:

• Medical Insurance, Life Insurance, Multisport Card
• Scandinavian work environment
• Free lunch served daily at the office
• Drinks, snacks, sweets & fruit available in our kitchens
• Free English and Danish lessons at the office
• Career development programme for each employee and regular feedback
• Internal and external training and certifications 
• International cooperation with colleagues from Denmark, Norway, the UK and Vietnam
• Attractive office with a view and great location in Warsaw (Metro Wilanowska)  

Send us your application

Please upload your CV to our recruitment system via the link. If you haven't received answers to all your questions, feel free to reach out to pl.hr@netcompany.com

We are committed to creating an inclusive and diverse environment. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR at pl.hr@netcompany.com for assistance.

All qualified candidates are invited to apply regardless of gender, gender expression, sexuality, disabilities, age, religion and beliefs, political beliefs, nationality, ethnic or social background. 

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